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Student Handbook

Welcome to SASTHM

Dear Student,

SASTHM is one of the finest educational institutions committed to excellence and innovation. It is situated in the heart of Biratnagar, the second largest city of Nepal. Founded in 2001, SASTHM is affiliated to Purbanchal University and CTEVT, Nepal. With the modern infrastructure, SASTHM launched its undergraduate program Bachelor in Hotel Management (BHM) in the year 2001 and with almost a decade’s experience in academics; it started it’s Bachelor's of Business Administration (BBA) program in the year 2009. Now, SASTHM stands as an Icon Institute in Eastern Zone with an alumnus of over 400 promising students and a strength of 200 + students in current year.

SASTHM was founded with a mission to produce graduates and scholars with highly competitive skills and sense of professional ethics. SASTHM, unlike other colleges, offers a unique combination of education and career preparation features that provide students with a competitive edge and the skills sought by employers.

SASTHM welcomes you to embark on a journey of your career with the best of everything at your doorstep. We wish you a successful and life full of achievements in all aspects of your life.

Regards,

The SASTHM Management

Sasthm Vision Statement

“To become prominent Hospitality and Business Educator in Nepal”

Sasthm Mission Statement

“Harmonize Discipline, Education and Employment”

Sasthm Objectives

1. Advanced Quality Education.

2. Empowering regional community through training & education.

3. Instigating the concept of regional & territorial tourism.

4. Advancement, preservation and dissemination of knowledge and culture through learning.

5. Preparing semi skilled and skilled workforce for hospitality & business management.

6. Creating Young Entrepreneurs for tomorrow.

7. Creating awareness of importance of hospitality, tourism and self reliance in business for overall development of Nepal.


SASTHM Personal Hygiene & Grooming Standards

Universal:

Ø Present yourself in a tidy appearance at all times.

Ø Check your appearance in a mirror in the locker rooms before reporting for assembly.

Ø Brush your teeth daily and always wear a smile. Use breath freshener if necessary.

Ø Teeth should be clean and the breath must be fresh. This can be achieved by cleaning the teeth regularly and visiting the dentist for check-ups on a regular basis.

Ø Deodorant/eau de toilette cologne/aftershave may be used but not so much that it is offensive.

Ø Take a bath daily.

Ø Brush your hair neatly.

Ø Ensure that shoes are clean and polished.

Ø Males must wear black socks and shoes.

Ø Females must wear appropriate stockings with black court shoes with minimum heel.

Ø Clean pressed uniforms must be worn with neatly brushed hair, polished shoes, clean name badge and no buttons missing.

Ø Change your socks/stockings daily.

Ø Ensure nails are well-trimmed, only clear or pale nail polish for females.

Ø Only one ring and watch is permitted, small earrings/studs for females.

Ø Earrings, beards, long locks, goatees etc are forbidden for male staff.

Ø Light cosmetics with colors that complement the uniform and skin tones may be worn. Lipstick of a suitable color may be worn.

Ø If make-up is worn it should be light and natural-looking. Avoid vivid colors, like bright blues or violets around the eyes, and make sure the blusher does not look too dramatic. Bright lipstick colors should also be avoided.

Ø Be aware of your posture. Walk briskly with a straight back and do not lean on walls.

Ø Never run in the premises.

Ø Avoid excessive use of hairsprays and gels, as they can make the hair look stiff and unnatural.

Ø Do not use unnatural hair-colors e.g. green, blue, unnatural blond etc.

Gentlemen:

Ø Men must have short well-combed hair which doesn’t extend below the collar or over the ears.

Ø Hair must not extend below top of shirt collar. Ponytails are prohibited.

Ø Hands and fingernails must be clean and nails neatly trimmed at all times.

Ø No colored polish is permitted.

Ø Eye and facial makeup is prohibited.

Ø Shoes will be solid black leather or leather type with rubber (non skid) soles.

Ladies:

Ø Female hair length beyond the shoulder must be neatly tied/ bundled. Always use a black net.

Ø Hair must be teased, curled or styled every day. Hair must be worn down at all times, no exceptions.

Ø Stockings are to be of black /natural color consistent with the skin tone.

Ø Nail polish can be clear, white, pink or light color only. No exotic nail art or length.

Ø Shoes will be solid black leather or leather type with rubber (non skid) soles.

Ø In addition, jewelry is restricted to simple jewelry (no large chokers, chains or bracelets) and hairstyles restricted to no faddish hairstyles or unnatural colors.


SASTHM: Code of Conduct

Students must maintain absolute discipline inside SASTHM premises.

Be On Time

Students must report to the College at least 15 minutes prior to the scheduled time.

College Gate

Students are not allowed to get inside the College after 6:45 AM (BBA)/ 10.30 AM (BHM), and are not allowed to go outside until their all classes are over. i.e.  10:30 AM (BBA)/ 4.15 PM (BHM).

Grooming

Students must be well groomed wear proper uniform and obey all the grooming rules of college.

Assembly

Students must attend daily assembly conducted at college ground. Students missing the assembly shall be marked absent for the day

Class Time

Students must be inside the class room before the class starts.

Class Discipline

Students must stay disciplined during their class hours. Failure to do so will lead to harsh action by the subject teacher followed by the respective department head.

Task

Students must submit copies, journals, presentations, case studies, report writing or assignments etc.) On time.

Test/Exams

Students must appear in every test & exams conducted by the College. Deliberately missing the test / failure to obtain passing marks shall adversely affect their internal marks.

Attendance

90% attendance is compulsory as per PU Norms. Failure to attain this may result in the student being barred from appearing in internal / external exams.

Library

Students must follow the library policies while using library.

Reading Room

Students must follow the reading room policies while using it and must not show any mis-conduct / unexpected behavior inside the reading room.

Canteen Use

Students are allowed to go Canteen only in the break time. Not before or after that.

In the Premises

Students must follow all the rules and regulations that students laid down in the signed admission form and act accordingly while they are inside College premises.

Act of Dishonesty and Violation of Rules

Students who show dishonesty towards the college, damage the college property or violate the college rules & regulations and/or indulge in cyber crime will be terminated from the college.

Students must follow the SASTHM's Pledge.

Our Expectations from the students

To conduct themselves at all times as mature and responsible individuals with a high regard for Sasthm’s faculty, property and for the personal rights and property of others. They are also responsible for acquainting themselves with college regulations, including the Sasthm Code of Conduct and Sasthm Pledge.

QUALITIES & CHARACTRISTICS OF A GOOD MANAGER

Ø SELF-MOTIVATION

Ø INTEGRITY

Ø DEPENDABILITY/RELIABILITY

Ø OPTIMISM

Ø CONFIDENCE

Ø CALMNESS

Ø FLEXIBILITY

Ø INDUSTRY KNOWLEDGE

Ø KNOW WHEN TO DELEGATE

Ø ORGANIZATION

Ø BASIC MONEY MANAGEMENT

Ø BUSINESS HIERARCHY

Ø LEGAL

Ø WRITTEN COMMUNICATION.

Ø PUBLIC SPEAKING

Ø CONSTRUCTIVE FEEDBACK

Ø ACTIVE LISTENING

Ø SPECIFIC

Ø ORGANIZE YOUR PRESENTATIONS

Ø CUSTOMER SERVICE

Ø MEDIATOR

Ø TEAM PLAYER

Ø RESPECT

Ø COLLABORATION

Ø VALUE OTHERS


HOTELIER LIKE QUALITIES

Ø SERVICE BEFORE SELF

Ø GOOD COMMUNICATION SKILLS

Ø HIGH GENERAL AWARENESS

Ø BEARING AND CHEERFUL DISPOSITION

Ø MISSION ORIENTED

Ø MOTIVATED IN HOTEL ETHOS AND VALUES

Ø ALERT AND QUICK ON THE UPTAKE

Ø PEOPLE LEADERSHIP QUALITIES

Ø FORETHOUGHT AND VISION

Ø INNOVATIVENESS

Ø CREATIVITY

Ø HIGH SOCIABILITY / PUBLIC AMBASSADOR

Ø VERSATALITY AND FLEXIBILITY

Ø HIGH SKILLS IN HOTELIERING

Ø TEAM SPIRIT

Ø EYE FOR DETAIL

Ø RAZOR SHARP MEMORY

Ø QUICK DECISION MAKING

Ø RISK TAKING

Ø SELF STARTER / INITIATIVE

Ø SOUND ANALYZER AND PROBLEM SOLVER

Ø INTERPERSONAL SENSITIVITY

SASTHM Pledge

Ø I shall “Always be punctual”

Ø I shall “Always be well groomed”.

Ø I shall “Always wear neat and ironed uniforms”.

Ø I shall “Always follow the instructions given to me”.

Ø I shall “Always respect others”.

Ø I shall “Always take care of college property”.

Ø I shall “Always greet my teachers & staff”.

Ø I shall “Never discriminate”.

Ø I shall “Never be rude to others”.

Ø I promise to “Be a good citizen”.

 

* This handbook is to be carried by the student at all times during the college hours.